Shipping and Delivery Terms

Welcome to Zahan Store! These shipping and delivery terms govern your use of our e-commerce website, including the purchase of fashion apparel, art products, and digital products (such as courses). By accessing or using our website, you agree to comply with these terms. Please read them carefully.

1. Shipping & Delivery

Fashion & Art Products:

• Shipping times vary based on location and product availability.
• Delivery delays due to unforeseen circumstances (e.g., customs, weather) are not our responsibility.
• Tracking information will be provided when available.

Digital Products (Courses & Downloads):

• Access is granted immediately or via email after purchase.
• No refunds are available for digital products unless defective.

2. Returns & Refunds

Fashion & Art Products:

• Returns are accepted within 14 days of delivery if the product is unused and in original condition.
• Customers are responsible for return shipping costs unless the item is defective.
• Refunds will be processed within 7-10 business days after receiving the returned item.

Digital Products:

• Due to their nature, digital products (courses, eBooks, etc.) are non-refundable unless there is a technical issue.

3. Intellectual Property

• All content (logos, designs, courses, etc.) is owned by Zahan Store and protected by copyright laws.
• Unauthorized use, reproduction, or distribution is prohibited.

4. Privacy Policy

• Your personal data is collected for order processing and marketing (if consented).
• We do not share your information with third parties without permission.
• For details, read our Privacy Policy

5. Limitation of Liability

• Zahan Store is not liable for any indirect damages (e.g., loss of profits) arising from product use.
• We do not guarantee that the website will always be error-free or uninterrupted.

6. Governing Law

These terms are governed by the laws of India/Maharashtra. Any disputes will be resolved in its courts.

7. Contact Us

For questions or concerns, contact us at:

• 📧 Email: support@zahan.store

Thank you for shopping at Zahan Store! 💖